No, I’m not misquoting a Monty Python song. I am aiming this post squarely at
The Lockdown Kitchen
I should have known better, the company name, “The Lockdown Kitchen” , should have rung many alarm bells, indicating that they hadn’t been going for very long. I know, I should have checked the reviews before placing the order. But I didn’t.
On the 26th August I responded to an advert for a kitchen utensil set.
Liked what I saw and placed my order, paying via PayPal. I received the expected confirmation email from the seller. Their email contained the following words
On the face of it, very friendly but it was a lie.
Also on the 26th, I received an email from PayPal indicating that my payment had been made.
So I waited a couple of weeks allowing for their email request and also allowing for the worldwide effects of the pandemic.
I have now chased these folks multiple times for updates on my order. All I have receive are what I call “template” responses …..
As of November 12th, clicking on the tracking link in that email shows this …….
i.e. Nothing has happened for 3 months !!!
As a result of the latest “template” response, on October 10th, I requested a full refund. As of this time, I have not had a response.
In parallel I have raised a claim via PayPal. They have acknowledged but, so far, I have not heard anything else.
Checking out the reviews for this company on-line, I am definitely not the only one that has fallen prey to these scammers. Many folks seem to have trodden the same path along which I am trudging.
Facebook is still allowing these folks to advertise and I have reported them.
The galling thing is that this business is still operational, and also, they seem to be offering the same kitchen utensils for sale. Where are mine ?
The reason for this post is not really about the money, though I would like either the goods or my money back …. soon. No, the real purpose is to alert people to the fact that they may well be throwing their money away.
I also believe that Facebook and other social media sites should be doing more to protect consumers from the scammers that infest their apps.
My advice to anyone considering ordering from these scammers is ….. DON’T !!!