Lets cut right to the chase …..
DO NOT PURCHASE ANYTHING FROM jhenrys.co.uk or joneshenry.com or ihenrys.com
I have been scammed, ripped off, defrauded, robbed by these scumbags
I set out to purchase an air fryer for my granddaughter as a Christmas present. After trawling the web I found a good deal on the website for a company called joneshenry. Their website was very comprehensive, selling white goods, audio/visual equipment and mobile phones. The site had the same feel of retailer websites such as Currys, AO, Argos etc.
Also, you are always told to be careful. Look for the padlock symbol and only purchase from sites that have a url starting https://
I did check but the website met the criteria all appeared legit.
So, on the 7th December, I placed my order and within minutes received the following email ….

This was quickly followed by a second email, purporting to come from the courier …

Obviously there was no info when I clicked the link. However, 48 hours later and there was my order.
So far so good …… !!! Or so I thought.
I checked the tracker every so often and by the 11th December it was indicating that my order was progressing …

Of course I now know that this was all just smoke and mirrors designed to keep me happy while they made of with my money.
Also on the 11th I received this email which did start to sound alarm bells…

Of course this was just more obfuscation, and was also preparation for the scammers to disappear.
By the 18th the status was indicating that I should imminently receive a call from the courier.

And then, finally, on the 19th …

At this point in time the tracking links ceased to function and I tried to contact iHenrys using the message portal on their website. Of course I didn’t receive a reply. The negative aspect to using their portal is that you don’t have a copy of your message.
Since the 19th the tracking system stopped working and more recently the ihenrys.com website has disappeared.
I am down £107 which in itself is not a great sum of money. I have taken the necessary steps, informed my bank, cancelled my card and been issued with a replacement. No attempts have been made to take more money from my account so I believe I have gotten off lightly.
There isn’t much about these scumbags on the internet. I have discovered that I am not alone. Trustpilot are carrying some reviews, just four, with the worst being a victim who has lost £450.

Despite all indications to the contrary, my bank are treating my claim as if a reputable company had failed to supply goods. I had a somewhat circular conversation where I tried to provide my evidence but the bank are insisting I go through the dispute process. Only time will tell if anything comes of that. I won’t hold my breath.
So, to reiterate …
DO NOT PURCHASE ANYTHING FROM jhenrys.co.uk or joneshenry.com or ihenrys.com
Scammers are everywhere and it is so easy to find one’s self falling victim to scammers
I have had exactly the same experience with JonesHenry/iHenrys . Complete scam. I have provided all details to Trading Standards and Action Fraud in the UK. IHenrys website no longer accessible. They will pop up elsewhere
I reported to my bank and Action Fraud. I hadn’t thought to involve trading standards. That’ll be my next stop.